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Weru Mwangi

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QUESTIONS: THE KEY TO STRATEGIC LEADERSHIP

While facilitating a strategy review meeting for a faith-based organization in 2019, my attention was drawn to a unique approach by the Executive Director, who kept asking questions to participants and hardly came up with any solid recommendations regarding strategic choices. Group work was the predominant approach during the workshop…
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GOOD GOVERNANCE IS BENEFICIAL TO SMEs

In June 2023, a business person dismissed an example I gave about Chase Bank while illustrating why he need to enhance governance is his company as a “Big Company Problem.” My efforts to illustrate how the issues were relevant to his business were met with a lot of resistance. For…
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EVERYTHING DEPENDS ON REPUTATION

James joined a Tier 3 commercial bank as a Branch Manager. He was posted to a branch whose business was on a steady decline for over one year. Clients had left for the competition mainly due to poor service delivery and unethical conduct by the immediate former branch manager who…
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DISCPLINED INNOVATION

A recent article on Sky Sports website described how Pep Guardiola, Manager of English Football Club Manchester City revived his team’s title challenge by changing his tactics in the middle of the season. According to the authors, no one had anticipated the drastic change in tactics especially since Pep started…
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FOCUS ON POSSIBILITIES, NOT OBSTACLES

In 2008, at the onset of the global financial crisis, during a staff meeting, the CEO assured those present that the bank was not going to lay off staff due to the expected economic meltdown. He reinforced the message with an assurance that the board had set aside a financial…
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WHATEVER IS MONITORED AND MEASURED GETS DONE

Two weeks ago, I facilitated a session on strategy monitoring and evaluation for board members and senior staff of a financial institution. The institution is in the second year of their second 3-year strategic plan. Part of the board was visibly frustrated by the slow implementation process of some key…
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ALIGNING ACTIVITIES TO STRATEGY

A friend contacted me regarding my article titled “EXECUTION SUPERCEDES PLANNING” and asked a very interesting question namely “if execution is the silver bullet, how do we fire it?”. I paused for a moment then clarified that there is no silver bullet an institution can fire and have its strategy…
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